Account Setup
Sign up
- Open the activation email from the drtwrk team.
- Click Activate my access.
- Choose a password to complete your account setup.
- You'll be taken to the dashboard and can start using drtwrk right away.
The activation link expires after one week. If yours has expired, email support@drtwrk.io and the team will send a new one.
Join a company
drtwrk organizes users into companies. To access projects and upload for processing, your account must belong to a company workspace. Your account will already be connected to your company after activation. If your company already has a drtwrk subscription, your administrator will send you an invitation link — click the link in the invitation email to accept and join.
If anything looks incorrect — wrong company, missing permissions — reach out to support@drtwrk.io.
User roles
Every drtwrk account has one of two roles within a company:
| Role | What you can do |
|---|---|
| Regular user | View and manage your own projects; submit and monitor grading jobs |
| Company admin | Everything a regular user can do, plus: manage company users, view all projects in the company, and manage subscription and billing |
Your administrator assigns your role when they invite you. Contact your admin if you need your role changed.
Manage your profile
To update your account details:
- Log in and click your avatar or name in the top-right corner.
- Select Account from the dropdown menu.
- Update your name, email address, or password as needed.
- Save your changes.
If you change your email address, you'll receive a verification email at the new address. Your old email remains active until you confirm the change.
Subscription and billing
Subscription and billing are managed at the company level by company admins. Regular users cannot view or change subscription details. Contact your company administrator for questions about seat count, plan tier, or payment information.